Just in case you feel safe with Twitter

Just got a press release by email from David Rosen (@firstpersonpol) of the Public Citizen press office. The headline says “Historic Grindr Fine Shows Need for FTC Enforcement Action.” The same release is also a post in the news section of the Public Citizen website. This is it: WASHINGTON, D.C. – The Norwegian Data Protection Agency today fined Grindr $11.7 million following… Continue reading Just in case you feel safe with Twitter

We need a Theia

Some prophesies come true. For example, Shoshana Zuboff’s third law: In the absence of countervailing restrictions and sanctions, every digital application that can be used for surveillance and control will be used for surveillance and control, irrespective of its originating intention. She forecast that in 1989, with In the Age of the Smart Machine. Then… Continue reading We need a Theia

The business problems only customers can solve

Customer Commons was created because there are many business and market problems that can only be solved from the customers’ side, under the customer’s control, and at scale, with #customertech. In the absence of solutions that customers control, both customers and businesses are forced to use business-side-only solutions that limit customer power to what can… Continue reading The business problems only customers can solve

Going #Faceless

Facial recognition by entities other than people and their pets has gotten out of control. Thanks to ubiquitous surveillance systems, including the ones in our own phones, we can no longer assume we are anonymous in public places or private in private ones. This became especially clear a few weeks ago when Kashmir Hill (@kashhill)… Continue reading Going #Faceless

Customers as a Third Force

Almost all arguments in economics are advanced by two almost opposed positions, each walled into the castles of their ideologies, both insisting that their side has the solutions and the other side causes the problems—while meanwhile between the two flows a river of customers who, if they could be heard, and could participate with more… Continue reading Customers as a Third Force