Category: Developments
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Electronic Health Records and Patient-Centric Design
CIO’s story Why Electronic Health Records aren’t more usable offers an interesting perspective on the current (improved?) state of affairs in medical care records. From the article: The American Medical Association in 2014 issued an eight-point framework for improving EHR usability. According to this framework, EHRs should: enhance physicians’ ability to provide high-quality patient care…
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Volvo’s In-Car Delivery Service
In Volvo launches in-car package delivery service in Gothenburg, Volvo’s new service “lets you have your Christmas shopping delivered directly to your car.” Intriguing idea that saves on parking hassles like those people who are waiting/idling around the favored spots. With just days to go before Black Friday and Cyber Monday – the busiest online…
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Omie Update (version 0.2)
We’re overdue an update on the Omie Project…., so here goes. To re-cap: We at Customer Commons believe there is room/ need for a device that sits firmly on the side of the individual when it comes to their role as a customer or potential customer. That can and will mean many things and iterations…
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Surf safely with Web Pal
It’s time to draw the line on surveillance. Today nearly every commercial website infects our browsers with tracking files that report our activities back to parties we may not know or trust. So we’re providing a way to draw that line: Web Pal — a browser extension that blocks tracking and advertising*, eliminating the browser…
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AT&T’s paint job on confusing pricing
In AT&T Ridding Some Retail Stores of Cash Register, Counters and Other Clutter, John McDermott of AdAge explains how the company is making its stores “warmer” to improve the “shopping experience” there. Which is all fine, as far as it goes. Where it doesn’t go is toward fixing AT&T’s pricing. I explain that in a…
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For personal data, use value beats sale value
There’s an argument that goes like this: Companies are making money with personal data, and They are getting this data for free. Therefore, People should be able to make money with that data too. This is not helpful framing, if we want to get full value out of our personal data. Or even to understand…
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Meet Omie: a truly personal mobile device
This is Omie: She is, literally, a clean slate. And she is your clean slate. Not Apple’s. Not Google’s. Not some phone company’s. She can be what you want her to be, do what you want her to do, run whatever apps you want her to run, and use data you alone collect and control. Being a…
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The Internet of me and my things
Let’s say this key ring is yours and you’ve lost it. If somebody scans the QR code with their smartphone, they will see a message from you. The message can say whatever you want (such as, “Help! I’ve misplaced these, please call or text me at this number”), and you can update it any time,…
