Category: Uncategorized

Byway FAQ

Note: this is an early work-in-progress. And yes, we are looking for help with it. Not just criticism (though the constructive kind is good). Thanks. What is the Intention Byway? The Intention Byway—or Byway for short—is a way to move messages of intent between customers and companies, buyers and sellers, demand and supply, anywhere in any…
Customer Commons Loyalty

All of today’s loyalty programs are coercive, and meant to hold customers captive. Genuine loyalty goes the other way. It’s what a customer feels about the companies she deals with. We have many examples of genuine loyalty in the offline world. You have it with your favorite bookstore, coffee shop, and every other place they…
How to block third party cookies

Nearly all tracking and profiling of people on the Web starts with cookies planted in browsers by websites—and almost all of those planting the cookies are third parties rather than sites themselves. Cookies planted by sites for their own purposes—and yours—are generally harmless and beneficial. For example, it’s a cookie that helps a site remember…
Cookies as a Tool

Customer Commons is developing two cookie-based approaches toward giving each of us the upper hand when dealing with the websites of the world: How to block third-party cookies gives specific directions in how to do that for five different browsers First person cookie (coming) tells all sites you consent only to being tracked within the site…
My Terms — work by Customer Commons and CISWG

My Terms: a joint project between Customer Commons and CISWG / Kantara User Submitted Terms working group (*Consent and Information Sharing Working Group) Terms are meant to give individuals power in the business world. The first of these is a set of terms for individuals to control how they would like their information is used…
Latest Draft of Terms, V .7

This version of terms can also be found here at Kantara, Consent and Information Sharing Working Group, User Terms. It is version .7 and includes a draft of human readable language after each term choice, followed by legal readable language in double brackets like this: {{ }}. USER TERMS: Human language and {{ legal language…
Terms: What are They and Why Should You Care?

Terms are choices you make to ask that your data and activities be treated a certain way. Customer Commons is developing terms with Kantara and the Consent and Information Sharing Working Group so that we have a standardized set of terms, which can commonly be used through browsers, apps and other forms. It is our…
Customer Commons and User Submitted Terms

Above is a strawman proposal for icons for user-submitted terms that I’ve been presenting in talks and in prototypes for creating privacy-protecting technology for individuals. I’ve been sharing this with people for the last couple of years to increasing recognition that we need a simple way to assert our terms. I made it up to demonstrate…
Improving your Web Pal

Google recently made some changes in Chrome that required changes in the Customer Commons Web Pal. Our good friends at Emmett Global have completed most of those changes, which you’ll see in by going into Window -> Extensions, and clicking on the “Enable” box next to “Customer Commons Web Pal.” The layout on your Web Pal…
Data Privacy Legal Hack-A-thon

Customer Commons is supporting, and board member, Mary Hodder, is hosting the Bay Area event. Additionally, there are NYC and London locations. Please join us if you are interested: This is an unprecedented year documenting our loss of Privacy. Never before have we needed to stand up and team up to do something about it.…