How good customers work with good companiesLearn More
Customer Commons’ mission is to give all the world’s customers full power when dealing with business—for the good of both.
It will do that seven ways:
- Through CustomerCons—events where customers host the companies they care about—starting online, but eventually in the physical world as well.
- Through as many commons as there are companies willing to be helped by their customers.
- By serving as a the place where customers’ own terms and privacy policies can be sourced, much as Creative Commons serves the same purpose for artists’ copyright licenses.
- By fostering solutions to business problems only customers can solve, and that work at scale from the customers’ side.
- By building a worldwide membership association representing all the world’s customers.
- With media, such as podcasts that tell stories about how customers and companies work together, taking advantage of perspective, experience and ideas that only customers can bring.
- By working collaboratively with other .orgs with adjacent missions, starting with MyData and the Me2B Alliance.
All of these are new ideas for a time that is newer for the world than any other in modern history.