How good customers work with good companies

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About Us

Customer Commons’ mission is to restore the balance of power, respect and trust between individuals and organizations that serve them—starting with businesses.

We do this by working on business problems only customers can solve, and that work at scale for both customers and companies. The first of these is problems is agreements, which have been one-sided favoring businesses, ever since industry won the industrial revolution. (This is why we constantly have to “accept” terms about which we have no input or choice, and the company can change whenever it wants.). Learn more about those in our Terms section. Projects that follow are in our Solutions section.

From The Blog