Count the number of companies you pay regularly for anything. Add up what you pay for all of them. Then think about the time you spend trying and failing to “manage” any of it—especially when most or all of the management tools are separately held by every outfit’s subscription system, all for their convenience rather than yours. And then think about how in most cases you also need to swim upstream against a tide of promotional BS and manipulation. (Examples here and here.)
There is an industry on the corporate side of this, and it’s not vested in the status quo to fix itself.
There’s also not much help coming from the subscription management services we have on our side: Truebill, Bobby, Money Dashboard, Mint, Subscript Me, BillTracker Pro, Trim, Subby, Card Due, Sift, SubMan, and Subscript Me. Nor from the subscription management systems offered by Paypal, Amazon, Apple or Google (e.g. with Google Sheets and Google Doc templates). All of them are too narrow, too closed and exclusive, too exposed to the surveillance imperatives of corporate giants, and too vested the status quo.
We need to re-think and re-do subscriptions from our side: the customer’s side. And we need to build our solutions on open standards, code and protocols.
Here’s a punch list of requirements to get us started. We should—
- Be able to see all our subscriptions, what they cost, and when they start and end
- Be able to cancel or renew, manually or automatically, in the simplest possible ways
- Get the best possible prices
- Be able to keep records of subscriptions and histories.
- Join in collectives—commons—of other customers to start normalizing the way subscriptions should be offered on the corporate side and managed on the personal side
Some tech already exists for at least some of this, but we’ll leave that topic for another post. Meanwhile, give us suggestions in the comments below. Thanks!
The modified image above is a Doctor Who TARDIS console, photographed by Chris Sampson, offered under a Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Generic (CC BY-NC-SA 2.0) license, published here, and obtained via Wikimedia Commons, here. We thank Chris for making it available.