Google recently made some changes in Chrome that required changes in the Customer Commons Web Pal. Our good friends at Emmett Global have completed most of those changes, which you’ll see in by going into Window -> Extensions, and clicking on the “Enable” box next to “Customer Commons Web Pal.”
The layout on your Web Pal start page (where you are when you open a new page or tab) is still going through some changes. So bear with us as we work those out. We’ll also put up an FAQ (Frequently Asked Questions list) explaining some of the changes and new capabilities.
Meanwhile, stay tuned for some exciting news about what we’ll be doing at Customer Commons over the coming months.